We are looking forward to seeing you!
The store is reopening and we are currently booking appointments for you to visit. Please feel free to Book an Appointment. You may also call us at 519 747-1832.
Starting May 28, 2020 the store will be open Thursday, Friday and Saturday from 10am - 4pm. We ask that you book an appointment with us. If you stop by without an appointment, we ask that wait at the entrance until a Furniture Consultant is available to meet with you. We may be available to meet with you on other days if that is more convenient for you, however you will need to book ahead as the store will not be open.
In order to provide a safe shopping experience, we have implemented the following policies:
IF YOU ARE NOT FEELING WELL and have symptoms which may include cough, runny nose, fever or shortness of breath PLEASE STAY HOME. We will be happy to reschedule your appointment. If you have travelled outside of Canada please refrain from booking an appointment for 14 days.
At this time, we are able to provide contactless delivery of furniture to your home. This means that we schedule a delivery time and we are able to drop off your furniture at your door or into your garage. In order to keep everyone safe we are not able to have our delivery team enter your home. We will ask for you to pay the balance of your invoice when we call to confirm your No Contact Delivery. We will
call you when we arrive to drop off your furniture. We ask that you and our delivery team stay two metres away from each other.
Please call ahead to book an appointment to pick up your furniture. We ask that you pay your balance prior to picking up your furniture as our warehouse employees will not be able to process your payment. Please bring along blankets to safely transport your furniture. We will need to maintain social distancing
requirements, so please bring along the necessary assistance you may require.
We were in the market for a new bedroom set and we had been scouring the internet and the local area for a store that offered handmade furniture. We had been to a lot of stores where you feel you were being dealt with by a used car salesman. Not so at St. Jacobs Furnishings! They have a very professional staff and helped us make our decision. They are very knowledgeable about all of the companies they deal with. This isn't a big box store where you order and you get it from the warehouse in the same day. This is all handmade furniture and comes in 6-10 weeks. This was a very enjoyable process and they are very price competitive as well. We were so happy with the store that we went back one week later and ordered another handmade piece of furniture.
We needed a specific type of couch for our office and St. Jacobs Furnishings worked with us to choose a fabric and colours that would work for a meeting room. They gave us updates and their delivery people were very professional and had us set up in no time at all. Now we have a beautiful piece to complement the rest of our furniture. We wouldn’t hesitate to use them again. Thanks!
Share Your Experience with Us!
Great staff, great service, great products, great quality! We ordered a custom deacon's bench for our dining table. Not only did they not hesitate to build it to our specs, but it was done properly, with quality and craftsmanship in mind, right down to the cut on the face of the wood, to the colour of the finish used! everything with it is perfect! It is now well used, but still looks like new with very little maintenance! Thanks, Bob & team, for a great locally made product! Once we are ready for new pieces, we will definitely be back!
We ordered a leather sofa, loveseat and recliner chair and were very pleased with the quality of service and advice given to us by the staff (special thanks to Ben). We greatly appreciated the efficient and friendly service both at the store and by the delivery team. We will certainly recommend your store to others. Will be back again!
These guys are INCREDIBLE!!! The customer service is fantastic and the products are superb. We made a large order with dining room table, sideboard, chairs & captain chairs. Upon deliver we realized that there was an error in what was originally ordered/discussed and finalized on the final bill. Without a question, they immediately reordered knowing that it was important for a very special upcoming occasion to have the replacement. Working in an industry whereby customer service and exceeding expectations is important, admittedly I have HIGH expectations. This is one of the truly rare experiences that a company and it's staff have exceeded my exceptions...it was delightful to experience World Class service and an exceptional product with true craftsmanship. Thank you all!
Have bought so many pieces of furniture here! You pay for what you get! It will last for years to come. I will be passing the barn board pieces to my children!
We love hearing from our customers. If you have any feedback or questions regarding our product or store, please send us a message, or give us a call at 519-747-1832.
Questions? Comments? Didn't find the answer you were looking for? Contact us or give us a call 519-747-1832.
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