My Husband and I were shopping for a dining harvest table. We had the most awesome experience shopping in this store. The quality and workmanship of their furniture was worth the 90 minute drive. Upon arriving we were pleasantly greeted by Kim. She was an absolute pleasure to deal with. She guided us along the way with helpful ideas. Took her time with us, never rushed us at all. Her warm sincere personality felt like we were dealing with a long time friend. We left the store feeling confident with our purchase. We were so happy with our experience that we called a few weeks later to add to our purchase. We once again spoke with Kim. She immediately sent us a photo of the piece we were thinking of purchasing from her floor model along with the price. She was very kind, helpful and informative with all the questions we had. We very happily added to our order. I highly recommend St. Jacobs Furnishings for their excellent quality, which speaks for itself but even more so for their awesome staff and service. You will not be disappointed.
Paula helped us with our purchases, kept us updated on build progress, answered many questions via email, made the whole experience easy and pleasant. She's excellent at her job! We couldn't have been happier with her service. The furniture is outstanding!! Exactly what we expected and the quality standard we expected. You absolutely get the quality and craftsmanship you pay for. This is heritage furniture that will be passed down for generations. The delivery experience was excellent. The guys were pleasant, polite and very careful bringing in and setting up everything. All in all, we couldn't have had a better experience buying furniture and will recommend St. Jacob's Furnishings!
Share Your Experience With Us!
Love love love the latest edition to our home! We just received our new dining room set and could not be happier - the black walnut live edge table adds so much character. The experience of purchasing furniture could be overwhelming, but the staff at St. Jacobs Furnishings made it an enjoyable experience - they are professional, knowledgeable and take the time to understand what you are looking for (without any pressure). We would highly recommend St. Jacob's Furnishings - great service, great product - a winning combination!
Share Your Experience With Us!
We were in the market for a new bedroom set and we had been scouring the internet and the local area for a store that offered handmade furniture. We had been to a lot of stores where you feel you were being dealt with by a used car salesman. Not so at St. Jacobs Furnishings! They have a very professional staff and helped us make our decision. They are very knowledgeable about all of the companies they deal with. This isn't a big box store where you order and you get it from the warehouse in the same day. This is all handmade furniture and comes in 6-10 weeks. This was a very enjoyable process and they are very price competitive as well. We were so happy with the store that we went back one week later and ordered another handmade piece of furniture.
We needed a specific type of couch for our office and St. Jacobs Furnishings worked with us to choose a fabric and colours that would work for a meeting room. They gave us updates and their delivery people were very professional and had us set up in no time at all. Now we have a beautiful piece to complement the rest of our furniture. We wouldn’t hesitate to use them again. Thanks!
Share Your Experience with Us!
Great staff, great service, great products, great quality! We ordered a custom deacon's bench for our dining table. Not only did they not hesitate to build it to our specs, but it was done properly, with quality and craftsmanship in mind, right down to the cut on the face of the wood, to the colour of the finish used! everything with it is perfect! It is now well used, but still looks like new with very little maintenance! Thanks, Bob & team, for a great locally made product! Once we are ready for new pieces, we will definitely be back!
We ordered a leather sofa, loveseat and recliner chair and were very pleased with the quality of service and advice given to us by the staff (special thanks to Ben). We greatly appreciated the efficient and friendly service both at the store and by the delivery team. We will certainly recommend your store to others. Will be back again!
These guys are INCREDIBLE!!! The customer service is fantastic and the products are superb. We made a large order with dining room table, sideboard, chairs & captain chairs. Upon deliver we realized that there was an error in what was originally ordered/discussed and finalized on the final bill. Without a question, they immediately reordered knowing that it was important for a very special upcoming occasion to have the replacement. Working in an industry whereby customer service and exceeding expectations is important, admittedly I have HIGH expectations. This is one of the truly rare experiences that a company and it's staff have exceeded my exceptions...it was delightful to experience World Class service and an exceptional product with true craftsmanship. Thank you all!
I have been looking for a dining table for a long time. I finally found what I was looking for at St. Jacobs Furnishings. It was a little bigger than I wanted but it was no problem to have it built to my dimensions. When I picked it up after it was ready, I fell in love with it! It fits perfectly in my space and it is a solid table that will last for years. They were so helpful and very nice to deal with! Thanks so much!
Share Your Experience With Us!
We love hearing from our customers. If you have any feedback or questions regarding our product or store, please send us a message, or give us a call at 519-747-1832.
Questions? Comments? Didn't find the answer you were looking for? Contact us or give us a call 519-747-1832.
Sign up to get the latest on sales, new releases and more…
Sign Up For Our Newsletter
Join the St. Jacobs Furnishings online community to be the first to know about our latest updates on sales, new releases and more.